Terms of Service

MetricLab

3 Chome-5-17 Kita-Aoyama, Minato City, Tokyo 107-0061

Phone: +81 3-5941-5136

Effective Date: October 15, 2025

Introduction and Acceptance

Welcome to MetricLab. These Terms of Service govern your access to and use of our website, training programs, and related services. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

If you do not agree with any part of these terms, you should not use our services. We reserve the right to modify these terms at any time, and your continued use after such changes constitutes acceptance of the updated terms.

These terms apply to all visitors, users, and participants of our research methodology and statistical analysis training programs.

Service Description and Scope

MetricLab provides professional training in research methodology, statistical analysis, and data science techniques. Our services include:

Educational Training Programs

Structured courses covering research design, quantitative analysis, qualitative methods, and specialized analytical techniques. Programs are delivered through various formats including in-person sessions, online modules, and hybrid arrangements.

Website and Digital Resources

Access to course information, program materials, registration systems, and supplementary learning resources through our online platform.

Support and Communication

Technical support, program assistance, and communication channels for inquiries related to our training services.

We strive to provide accurate and current information, but we do not guarantee that all materials are complete, reliable, or error-free. Course content and availability may change based on instructional needs and program updates.

Acceptable Use Policy

When using our services, you agree to the followingge guidelines:

Permitted Uses

  • • Accessing course information and program details for legitimate educational purposes
  • • Registering for and participating in training programs for which you are eligible
  • • Using provided materials and resources for personal learning and development
  • • Communicating with instructors and staff through designated channels
  • • Providing feedback and testimonials about your learning experience

Prohibited Activities

You may not use our services to:

  • • Violate any applicable laws, regulations, or third-party rights
  • • Distribute unauthorized copies of course materials or proprietary content
  • • Interfere with or disrupt the operation of our website or services
  • • Attempt unauthorized access to our systems or networks
  • • Transmit malicious code, viruses, or harmful software
  • • Impersonate others or misrepresent your affiliation
  • • Engage in harassment, offensive behavior, or discriminatory conduct
  • • Use automated systems to scrape or collect data from our website
  • • Resell, redistribute, or commercially exploit our services without authorization

Violation of these guidelines may result in immediate termination of your access to our services and potential legal action.

Registration and Account Management

Account Creation

To access certain features and enroll in programs, you may need to create an account. When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Security

You must notify us immediately of any unauthorized use of your account or any security breach. We are not liable for losses resulting from unauthorized use of your account, but you may be held liable for losses incurred by MetricLab or other users due to unauthorized account use.

Account Suspension and Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or pose security risks. We may also terminate accounts that remain inactive for extended periods. Upon termination, your right to access our services ceases immediately.

Program Enrollment and Participation

Enrollment Requirements

Certain programs may have prerequisites, eligibility criteria, or capacity limitations. By enrolling, you confirm that you meet all stated requirements. MetricLab reserves the right to verify qualifications and refuse enrollment to applicants who do not meet criteria.

Payment and Fees

Program fees must be paid according to the published schedule. Prices are listed inese Yen and are subject to change. Payment confirms your agreement to the specific terms of the enrolled program. Refund policies vary by program and are communicated during enrollment.

Attendance and Completion

Participants are expected to attend scheduled sessions and complete assigned work. While we accommodate reasonable scheduling conflicts, excessive absences may affect your ability to complete the program. Certificates of completion are awarded based on meeting attendance and performance requirements.

Service Availability and Modifications

Service Uptime and Maintenance

We strive to maintain continuous availability of our website and services, but we do not guarantee uninterrupted access. Scheduled maintenance, technical issues, or circumstances beyond our control may temporarily affect service availability. We will make reasonable efforts to provide notice of planned maintenance.

Program Changes and Cancellations

MetricLab reserves the right to modify program content, schedules, instructors, or delivery formats as needed. In the event of program cancellation, enrolled participants will receive full refunds or the option to transfer to alternative programs. We are not liable for indirect costs or expenses incurred due to program modifications or cancellations.

Feature Updates

We may add, modify, or discontinue features of our services at any time. While we aim to enhance user experience through updates, we do not guarantee that all features will remain available indefinitely.

Intellectual Property Rights

Our Content and Materials

All content on our website and in our training programs, including text, graphics, logos, course materials, software, and documentation, is owned by or licensed to MetricLab and protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without explicit written permission.

Limited License for Participants

Enrolled participants receive a limited, non-exclusive, non-transferable license to access and use course materials solely for personal educational purposes during and after program completion. This license does not permit commercial use, redistribution, or public display of materials.

User-Generated Content

If you submit feedback, testimonials, or other content to us, you grant MetricLab a worldwide, royalty-free license to use, reproduce, and display such content for promotional and operational purposes. You represent that you have the rights to grant this license and that your content does not violate third-party rights.

Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy. Please review it carefully to understand how we handle your information.

Disclaimers and Limitations

Educational Nature of Services

Our training programs provide educational content and skill development opportunities. We do not guarantee specific research outcomes, career advancement, or professional success as a result of program participation. Individual results depend on numerous factors including personal effort, prior experience, and external circumstances.

No Professional Advice

Information provided through our services is for educational purposes and should not be considered professional consultation for specific research projects. Participants should seek appropriate guidance from qualified advisors for project-specific decisions.

Third-Party Content and Links

Our website may contain links to third-party websites or reference third-party materials. We do not endorse or assume responsibility for the content, accuracy, or practices of external sites and resources. Your interactions with third parties are solely between you and them.

Liability Limitations

To the fullest extent permitted by law, MetricLab and its instructors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. This includes, but is not limited to, loss of profits, data, opportunities, or goodwill.

Our total liability for any claims arising from these terms or your use of our services shall not exceed the fees you paid for the specific program or service giving rise to the claim.

Some jurisdictions do not allow certain liability exclusions, so these limitations may not apply to you in full.

Indemnification

You agree to indemnify and hold harmless MetricLab, its instructors, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, violation of these terms, or infringement of third-party rights.

Governing Law and Disputes

These Terms of Service are governed by the laws of. Any disputes arising from these terms or your use of our services shall be resolved through good faith negotiations. If negotiations fail, disputes shall be subject to the exclusive jurisdiction of the courts located in Tokyo.

Changes to Terms

We may update these Terms of Service to reflect changes in our services, legal requirements, or business practices. When we make material changes, we will update the effective date and may provide additional notice through our website or via email to registered users.

Your continued use of our services after changes are posted constitutes acceptance of the updated terms. If you do not agree to the changes, you should discontinue use of our services.

Severability and Waiver

If any provision of these terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, or if that is not possible, it shall be severed from these terms. The remaining provisions shall continue in full force and effect.

Our failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision.

Contact Information

If you have questions about these Terms of Service, please contact us:

MetricLab

3 Chome-5-17 Kita-Aoyama, Minato City, Tokyo 107-0061

Phone: +81 3-5941-5136

Via our contact form

Entire Agreement

These Terms of Service, together with our Privacy Policy and any program-specific terms, constitute the entire agreement between you and MetricLab regarding your use of our services and supersede all prior agreements and understandings.